If there are any issues, we will do everything possible to resolve those issues.

However, in case you feel there is a dispute that we can not resolve, you are free to take the dispute to the ombudsman of the Association of Shareware Professionals, a trade organization to which we belong. The ombudsman is independent from us, and we are bound by any decisions taken by the ombudsman.

This is the official ombudsman statement:

This program is produced by a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or technical problem with an ASP member, but does not provide technical support for members' products. Please contact the ASP Ombudsman online at http://www.asp-shareware.com/omb.